Contact Us

We are here to help! If you have questions about your order, shipping, or our products, please don’t hesitate to reach out.

Store Name: Rivonaprint

Legal Entity: Elena Cantarero-kolch MT Corp

Email: [email protected]

Physical Address: Address: 13 Janet Ter, New Hartford, NY 13413

Support Hours: Support Time: Monday – Friday From 9:00 AM – 5:00 PM (UTC – 05:00)

Get In Touch With Us If you wish to directly reach us, Please fill out the form below –

    Frequently Asked Questions

    Where is my order?
    Since we are a made-to-order business, please allow 1-3 days for production and 7-10 days for shipping (US).

    Can I cancel my order?
    You can cancel your order within 6 hours of placing it. After that, production begins, and cancellations are no longer possible.